Privacy Policy

Last Updated: September 2025

Your Privacy Matters: At MindsLoom, we are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This policy explains our practices in clear, understandable terms.

Information We Collect

We collect information to provide better services to our clients and website visitors. The types of information we may collect include:

Personal Information: Name, email address, phone number, company name, and job title when you contact us or request our services
Technical Information: IP address, browser type, device information, and website usage data through cookies and analytics tools
Business Information: Details about your business needs, marketing goals, and project requirements
Communication Records: Emails, chat messages, and call records for service delivery and support

How We Use Your Information

We use the collected information for legitimate business purposes, including:

Providing digital marketing, SEO, AI solutions, branding, and development services
Communicating about our services, project updates, and support
Improving our website functionality and user experience
Analyzing website traffic and user behavior to enhance our services
Sending relevant marketing communications (with your consent)
Complying with legal obligations and protecting our business interests

Data Security Measures

We implement industry-standard security measures to protect your data:

🔒 SSL Encryption 🛡️ Secure Servers 🔐 Access Controls 📊 Regular Audits

Your Rights and Choices

As a data subject, you have several important rights regarding your personal information:

Access Right

Request a copy of the personal data we hold about you

Correction Right

Ask us to correct any inaccurate or incomplete information

Deletion Right

Request deletion of your personal data under certain circumstances

Opt-out Right

Unsubscribe from marketing communications at any time

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze website performance. You can control cookie settings through your browser preferences. Our cookies help us:

Remember your preferences and settings
Analyze website traffic and user behavior
Provide personalized content and recommendations
Improve our services and website functionality

Third-Party Services

We may use trusted third-party services to help deliver our services, including:

Google Analytics for website analytics
Email marketing platforms for communication
Cloud storage providers for data hosting
Payment processors for billing (when applicable)

These third parties are bound by strict confidentiality agreements and data protection standards.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Typically, we retain:

Client project data for the duration of our business relationship plus 3 years
Website analytics data for up to 26 months
Marketing communications data until you opt-out
Legal and compliance records as required by applicable laws

International Data Transfers

As a company based in India, we primarily process data within India. If we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or direct communication.